How To Handle Pending Contracts Transactions When One Of The Approver Is Terminated (Doc ID 2298289.1)

Last updated on AUGUST 22, 2017

Applies to:

Goal

Need a mechanism to handle a pending Contracts transaction when one of the approver is terminated while the transaction is still pending approval. Should be able to change the approver to a new person who can approve the pending approval..

Scenario and current workaround:

How to handle a pending Contracts transaction when one of the approves is terminated while the transaction still pending approval
As we will have to cancel the contract approval request and submit for approval again when one of the approver gets end dated.

For eg:
Level 1 Approver A
Approver B
Approver C
Level 2 Approver D
Approver E
Approver F
Level 3 Approver G
Approver H
Approver I
If approver H becomes inactive then we are unable to delegate or either take action on the approval. As we are following the level based approval there are lot of people in the hierarchy. Hence it is very difficult when the final approver in the hierarchy gets end dated as all the approvers in the hierarchy needs to approve it again.

When following the level based approval there are lot of people in the hierarchy. Hence it is very difficult when the final approver in the hierarchy gets end dated as all the approvers in the hierarchy needs to approve it again.

Will require an option to manually delegate an active approver for resolving this issue .

Solution

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