Getting Error "Currency Formatting Cannot Be Performed Without A Currency Code" for Service Requests Created Before Upgrade
(Doc ID 2298432.1)
Last updated on JULY 19, 2020
Applies to:
Oracle Teleservice - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Charges UI, APIs, and schema
Getting the following error while navigating to the Charges Tab after opening any Service Request created prior to upgrade
ERROR
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"Currency formatting cannot be performed without a currency code"
STEPS
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The issue can be reproduced at will with the following steps:
1. Open any Service Request Created prior to upgrade from Create Service Request form
2. Navigate to Charges tab
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |