Delegation Rule Notifications to Role Approvers Result in Exception Error
(Doc ID 2298476.1)
Last updated on AUGUST 25, 2020
Applies to:
Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
When a user who has a role delegated attempts to open a notification for approval, the following error occurs.
## Detail 0 ##
java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "APPS.PQH_SS_WORKFLOW", line 2970
ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:439)
java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "APPS.PQH_SS_WORKFLOW", line 2970
ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:439)
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Delegate a role to an employee
2. Request notification is sent to the employee to approve
3. An error occurs upon opening the notification
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |