WIP Completion Fails With Error "Invalid Inventory Location Supplied." (Doc ID 2298597.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes
WIP completion transaction is completed on some serialized items but shipment transaction fails to interface to Install Base.
the following error occurs.

ERROR
-----------------------
Invalid Inventory Location supplied. Inventory Organization id or Subinventory cannot be null for the location type code - INVENTORY.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. After WIP completion try to ship repaired serial
2. But the txn fails in Install Base
3. Query the error for serial in IB Admin

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Can not re-ship the repaired item

Changes

 

Cause

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