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RWRUN emsg:was terminated by Signal 7 or 11 after Linux OS package updates (Doc ID 2298679.1)

Last updated on MAY 05, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After Linux OS package updates, the Oracle Reports rwrun executable fails with:

"emsg:was terminated by [ signal 7 | signal 11 ]

...

Program was terminated by [ signal 7 | signal 11 ]

Concurrent Manager encountered an error while running Oracle*Report for your
concurrent request 1234567."

 

Note 1: Oracle Reports fails both via E-Business Suite (EBS) and at the OS command line, even after applying the environment variable REPORTS_JVM_OPTIONS
workaround, as per <Note 2285514.1>.  Manually trying to execute rwrun.sh or any of the other report executables throws a "Bus error".

 

Changes

Event "A" with Signal 7 error
Kernel versions (Red Hat Enterprise 6):
Previous Kernel   (working): 2.6.32-642.6.2.el6.x86_64
Upgraded Kernel (broken): 2.6.32-696.6.3.el6.x86_64
Upgraded glibc    (broken): glibc-2.12-1.209.el6_9.2.i686
JDK version        (broken): 1.7.0_67-b01

 

Event "B" with Signal 11 error
Kernel versions (Oracle Linux 6.4):
Previous Kernel (working): 4.1.12-94.3.6.el6uek.x86_64
Upgraded Kernel (broken): 4.1.12-94.3.8.el6uek.x86_64
Upgraded Kernel (broken): 4.1.12-94.3.9.el6uek.x86_64
Upgraded glibc (broken):   glibc-2.12-1.209.0.3.el6_9.2.x86_64
JDK version (broken):       1.7.0_60-b19

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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