For GST RMA Process, When Trying To Receive The RMA India Tax Details Form Greyed Out.

(Doc ID 2299158.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 in Production:

ACTUAL BEHAVIOR
--------------------------

Not able to enter the GST invoice number of CM during RMA receiving since the India Tax Details form is grayed out.

EXPECTED BEHAVIOR
---------------------------

Be able to enter the GST invoice number of CM during RMA receiving and not have India Tax Details form grayed out.

 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
 
Affecting UAT/production related activities due to current issue of not being able to enter the GST invoice number of CM during RMA receiving process since India Tax Details form is grayed out.

Cause

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