After Upgrading to 12.2.6, Performance is Very Bad When Creating a Order in Order Entry Form (Doc ID 2299477.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 12.2.6 from 11.5.10.2, performance is very bad when entering and saving Order in Order Entry form.
It usually takes 2 minutes to create one Order with only One line.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility: Orders, Returns> Order Organizer
2. Enter Order Header and only one Line
3. Save, it usually takes 2 minutes to complete saving

Problematic SQL:
SQL ID: cz7kfn24vcjup Plan Hash: 1918064488

 

Cause

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