Last updated on AUGUST 22, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
When updating Resolution code using Update_ServiceRequest API, the API is throwing 'x_msg_data' as 'CS' and 'x_return_status' as 'E'
How to update the Resolution code columns of an Oracle service request using the API "cs_servicerequest_pub.Update_ServiceRequest" ?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms