Error 'APP-BEN-91588' Processing Life Events

(Doc ID 2299607.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to process some life events, the following error occurs:

ERROR
-----------------------
APP-BEN-91588: Life Insurance - Optional Employee Term Life (Pretax) plan type is in error.
1 options must be selected for this plan type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an affected employee.
3. Attempt to process a life event.
Error occurs.

Cause

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