Export Orders Shows Incorrect Taxes (Doc ID 2299761.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

ACTUAL BEHAVIOR
---------------
After creating Sales order, incorrect tax category is being applied

Tax rule for Export Sales Orders are based on the conditions:
1. Application='Order Management'
2. Customer Reporting Code
3. First party Reporting Code

This resulted in wrong identification of Tax Rule & tax Category, subsequently wrong tax Rates.

EXPECTED BEHAVIOR
-----------------------
Correct tax category should be used


Cause

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