Error When Changing Employee Location in Self Service: 'Procedure hr_entry_api.upd_ele_entry_param_val at Step 1' (Doc ID 2299867.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the location of an employee in the Worker Status Change function, the following error occurs.

ERROR
-----------------------
In Self Service:
System Error: Procedure hr_entry_api.upd_ele_entry_param_val at Step 1 Cause: The procedure hr_entry_api.upd_ele_entry_param_val has created an error at Step 1. Action: Contact your system administrator quoting the procedure hr_entry_api.upd_ele_entry_param_val and Step 1.

In the Professional User Interface (PUI application):
APP-PAY-06153: Procedure pay_us_emp_dt_tax_rules.maintain_element_entryat Step 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager Self Service
2. Worker Status Change
3. Change the location for the employee
4. Receive the error when trying to submit the transaction

in PUI:
1. US HRMS Manager
2. People > Enter & Maintain
3. Query up employee
4. Click on Assignment button
5. Change Location
6. Receive error when trying to save the record


Cause

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