Same Star Item Created For Sales Order Even If SO Does Not Have An Option Present In BOM

(Doc ID 2299880.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Entry

ACTUAL BEHAVIOR
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Same Star item created for Sales Order. Even if sales order does not have an OPTION present in * BOM

EXPECTED BEHAVIOR
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If the OPTIONS present in the sales order does not match any of the Star item then a new Star item has to be created for that Sales Order.

STEPS
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The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Enter line and progress to create star item. System matched a star item instead of creating a new one.

Cause

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