Unable To Reverse Receipt - ERROR: Unable to lock record

(Doc ID 2300020.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

When attempting to reverse receipt
the following error occurs.

ERROR
-----------------------
Unable to lock record
The record is being modified by another user.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reverse the receipt.

Changes

 

Cause

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