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Preview/Print Function Fails Due to Error oracle.apps.xdo.XDOException No such file or directory (Doc ID 2300461.1)

Last updated on NOVEMBER 04, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When attempting to click Preview/Print button on Quick Sales Order form, the following error occurs, after setting XML Publisher Temporary directory

Error

An error occurred during the PDF document generation. Please contact your system Administrator.

Fnd Debug logs show the following message.

 

Steps to Reproduce

  1. OM Super User responsibility
  2. Navigate to Quick Sales Order form
  3. Click Preview/Print button

Cause

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In this Document
Symptoms
Cause
Solution


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