Receivables Analyzer Shows Empty Home Page, Review of Log File shows Error in print_out Error in process_signature_results

(Doc ID 2300962.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When reviewing the output of an Oracle Receivables Analyzer (e.g. Transaction or Receipt, or any other analyzer), the Home page shows empty. Clicking on Full View shows some tables and data.

Upon reviewing the log file, it appears abruptly cut-off and ends with:

17-AUG-17 02:27:27-Rows fetched: 2004
Error in print_out
Error in process_signature_results at step 170.7.85
Error in run_stored_sig procedure for sig_id: AR_RCT_XLA_DIST_LINKS
Error: ORA-29285: file write error
Error in print_out
Error in main at step 60: ORA-29285: file write error
ORA-06512: at "APPS.AR_RCT_ANALYZER_PKG", line 174
ORA-06512: at "APPS.AR_RCT_ANALYZER_PKG", line 184
ORA-06512: at "APPS.AR_RCT_ANALYZER_PKG", line 4024
ORA-29285: file write error

Cause

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