My Oracle Support Banner

In Offers Screen When Selecting Customer On Market Eligibility Screen We Get Frequent Time Out Error (Doc ID 2300963.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Users are experiencing performance issues within the offers market eligibility screen when selecting market context as "Customer" and context attribute as "Customer Name". The system is timing out frequently, and throwing errors.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.