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Issue With Approval Limits Amount To Reduce AR Invoice Balance (Doc ID 2301201.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transactions Related

When attempting to create adjustments via Create AutoAdjustments request,
the following message occurs.

ERROR
-----------------------
Caution: APP-AR-11363: You cannot approve this adjustment because it is not within your approval limits.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Using Receivable Manager Responsibility
2.Run Create AutoAdjustment

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see the above message, but the approval limits are set correctly.

Cause

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