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Getting Error When Submitting the Timecard Due to Missing Seeded Time Categories (Doc ID 2301397.1)

Last updated on SEPTEMBER 08, 2022

Applies to:

Oracle Time and Labor - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
When user submits the timecard he gets an error message:  'You have encountered an unexpected error. Please contact the System Administrator for assistance. '

Error details:

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException:
JBO-27122: SQL error during statement preparation. Statement: select
regular_hours, premium_hours, non_worked_hours, total_hours
from hxc_timecard_hours_v
where timecard_id = :1
and timecard_ovn = :2

java.sql.SQLException: ORA-06511: PL/SQL: cursor already open
ORA-06512: at "APPS.HXC_TIME_CATEGORY_UTILS_PKG", line 4202
ORA-06512: at "APPS.HXC_TIME_CATEGORY_UTILS_PKG", line 5168


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Create timecard
2. Submit timecard
3. Error is thrown


Cause

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In this Document
Symptoms
Cause
Solution
References


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