Unable To Access Mobile Field Service Administrator Responsibility (Doc ID 2301431.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Mobile Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Mobile User Management -Unable to access Mobile Field Service Administrator responsibility

When trying to access any of the forms and reports of Mobile Field Service administrator responsibility, it is throwing error:

 
ERROR
-----------------------
 Error Page You have encountered an unexpected error. Please contact the System Administrator for assistance. Click here for exception details.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS
2. Navigate to Mobile Field Service Administrator responsibility
3. Clicked on Home
4. Getting Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms