Taxes Not Calculating Correctly When Crediting An Invoice With A Credit Memo. (Doc ID 2301464.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transactions Related

ACTUAL BEHAVIOR
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When crediting some of the lines on an invoice with a credit memo, taxes are being credited for all lines in the original invoices in the credit memo when the credit memo is completed.

EXPECTED BEHAVIOR
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Credited tax should only reflect against the lines credited..

STEPS
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The issue can be reproduced at will with the following steps:
1. transaction workbench

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the correct balance reflected on the invoices

Cause

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