Sales Team Form Does Not Show Resource Name If Setup With "Others" Category (Doc ID 2301515.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, FORMS User Interface

ACTUAL BEHAVIOR
---------------
Sales Team Form Does Not Show Sales Person Name if resource was setup with "Others" Category.
Sales persons with Employee Category are appearing fine.

EXPECTED BEHAVIOR
-----------------------
Expect to see the Sales Person's name

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Forms Quoting
2. Create a Quote
3. Make sure primary salesperson gets defaulted on the header form
4. Actions > Sales Team
5. Add a new salesperson
6. Click Apply
7. Query sales team again Actions > Sales Team
8. Note that newly added salesperson appears but original one is missing


Changes

 

Cause

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