OKL Seeded Sources Are Not Returning Correct Value For On Account CM

(Doc ID 2301655.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When an On Account Credit Memo is generated in Receivables from Lease Managment the seeded OKL sources are not returning correct value for that Credit Memo.

The Sources that have been setup to be used in this case are:

Credit Memo Application Stream Type Name:
Credit Memo Application Contract Header Flexfield Segment 8
 
These have no values for an On Account Credit Memo generated in Receivables from Lease Management.

EXPECTED BEHAVIOR
-----------------------
The seeded sources should should be populated for an on account Credit Memo

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create custom JED using above OKL sources
2. Run create accounting for on account CM imported from OKL


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account for these credit memos as required.

Changes

 

Cause

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