UPK: Error During Install of 12.1.0.2 client - Unexpected error occurred while installing C++ Redisributable [Archived]
(Doc ID 2301671.1)
Last updated on DECEMBER 17, 2019
Applies to:
User Productivity Kit - Version 12.1.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.0.2 version, Client
When attempting to install UPK 12.1.0.2,
the following error occurs.
ERROR
-----------------------
A unexpected error occurred when installing Microsoft Visual C++ 2012 Redistributable
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run setup.exe
2. Go to the next screen
3. after clicking next, see the screen with the C++ Redistributable and click next to install
Due to this issue, users cannot complete the installation.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |