My Oracle Support Banner

Unable To See the Debug Window When Pressing on the Logo (Doc ID 2301936.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms

When pressing on the logo nothing happens.
The Debug window is expected to appear.

The issue can be reproduced at will with the following steps:

1. Go to Shipment Management / Buy Shipments
2. Select any shipment
3. Go to Actions / Shipment Management / Events / Add Event For Location
4. Click on the Logo

The Debug window should appear but nothing happens.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.