Install Base Simple Search Not Working With Contract Number
(Doc ID 2302281.1)
Last updated on AUGUST 11, 2022
Applies to:
Oracle Installed Base - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Oracle Service Contracts - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Installed Base - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.
Symptoms
On : 12.1.3 / 12.2 version
No results are coming back when searching by Contract Number in Install Base Simple Search
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to install base agent user
2. search with contract number
Due to this issue, users cannot search using contract number on IB search page
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |