Install Base Simple Search Not Working With Contract Number

(Doc ID 2302281.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version

No results are coming back when searching by Contract number in Install Base Simple Search

The issue can be reproduced at will with the following steps:
1. Navigate to install base agent user
2. search with contract number

Due to this issue, users cannot search using contract number on IB search page


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