Not Able To Cancel A Line Of Purchase Order -- Error "shipment quantity received is not fully delivered"

(Doc ID 2302344.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Purchase Order


You find you cannot cancel a PO line due to an error.

ERROR
-----------------------
Document NNNN line <nnn> shipment #nnn; shipment quantity received nnn is not fully delivered nnnn.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into EBS > Purchasing Responsibility
2. Go to PO form and query for specific PO
3. Go to line that needs to be cancel and try cancelling the line


Changes

 

Cause

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