Unable To Demote/Promote a Rejected Change Order Under Lifecycle Control

(Doc ID 2302611.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Product Hub - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

A Change Order is rejected in Change Management Tab of Item Search Form.
When this is done, the approval status of the product is REJECTED.
When then trying to demote/promote the rejected product, the following error is displayed:

This action is not allowed for the change object.

 
Steps

  1. Navigate: Product Information Management Data Librarian > Item Catalog > Item Simple Search
  2. Search for any item having a change order that has been rejected
  3. Go to the Change Management Tab
  4. Try to Promote/Demote option from the drop down and update it and get the error.

 

Cause

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