The BI Publisher Add-In Does Not Display In Microsoft Word Toolbar

(Doc ID 2302619.1)

Last updated on JANUARY 24, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version and later
Information in this document applies to any platform.


E-Business Suite Business Intelligence Publisher, Desktop Tools issues


Users report the BI Publisher Desktop Template Builder add on does not appear in the Microsoft Word Toolbar (ribbon).

BIPublisherDesktop32.exe installed successfully but the BI Publisher Add-In Ribbon is not shown in MS Word.

After the installation users are requesting the MS Word Toolbar correctly show the BI Publisher Add-In.

The issue can be reproduced at will with the following steps:
1. Open MS Word.
2. Confirm the BIP Add-In is missing.

The issue has the following business impact:
Due to this issue, users cannot see the BIP Add-In in MS Word.


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