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Booking Sales Order Error ORA-20001: APP--20110 (Doc ID 2302994.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.


On : 12.1.3 version, GST Order Management

While I am booking sale Order below error is occurred :-

ORA-20001: APP--20110: Encountered an error in JAI_OM_TAX_DET_PKG.determine_factors_ns.
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.JAI_OE_OLA_ARIUD_TRG", line 882
ORA-04088: error during execution of trigger 'APPS.JAI_OE_OLA_ARIUD_TRG' in Package OE_Line_Fullfill Procedure Fulfill_Line

User-Defined Exception in Package OE_Line_Fullfill Procedure Process_Fulfillment

Workflow activity Fulfill has failed.
Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.

The issue can be reproduced at will with the following steps:
1. Open sales orders form
2. Query the order
3. Book the order


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