Customer Account Price List And Price List Associated With Specialty Site Not Working Correctly
(Doc ID 2303263.1)
Last updated on MAY 10, 2022
Applies to:Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
You have setup profiles as follows:
IBE: Use Customer Account Price List profile = Yes at a responsibility level.
IBE: Use Price list associated with Specialty Site profile = No at the same responsibility level.
You observed that catalog is getting the prices of the item which are there in the primary pricelist but if it is not there then the istore is looking for the Best Price based on the precedence.
As per Oracle Documentation, iStore will only search for Best Price if both the profile options are set NO which is not true in this case.
Is documentation incorrect?
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