Getting Error While Attaching USER To Supplier Contact (Doc ID 2303335.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier User Issues

When attempting to create contact for supplier
the following error occurs.

ERROR
-----------------------
A user account with this user name already exists


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Purchasing -> Supply Base -> Suppliers
2. Contact Directory -> Create Contact for User Lois Ehlers
3. Error occurs


Cause

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