My Oracle Support Banner

The Product Description In Genealogy Form, Work Order Details tab, Is Not Updated When The Item Description Is Changed (Doc ID 2303482.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Item Master - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
When in Inventory an item description is changed the product description on
the Genealogy form will not show the changed product/item description.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Inventory responsibility
1. Master item form> update Item description
2. Query Product description in Genealogy form>Work Order  Details tab, noticed it keeps the old item description

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.