Duplicate Processes Listed in the Contract Activation Summary (Doc ID 2303536.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Lease Authoring

ACTUAL BEHAVIOR
---------------
When attempting to Book a contract, the Processes in the Activation Summary are duplicated in the listing and are displayed like this:

Validate Contract
Validate Contract
Calculate Upfront Tax
Calculate Upfront Tax
Price Contract
Price Contract
Submit Contract
Submit Contract

There was an error in validation for an issue with Serial Numbers. But when trying to re-validate the page eventually times out.

EXPECTED BEHAVIOR
-----------------------
Expect these processes to be displayed once.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have two users attempt to activate the same contract at the same time or somehow have the same use initiate the booking process twice.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot activate this contract.

Changes

 

Cause

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