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Why Are Closed Deductions Coming Up In Open Item Listing Form In Customer Account Tab? (Doc ID 2303575.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Claim Settlement

There are a few deduction claims that have been settled, but are still showing up in 'Customer Account' tab within the collection form.

How do we remove these deductions from this form?


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