Why Are Closed Deductions Coming Up In Open Item Listing Form In Customer Account Tab?

(Doc ID 2303575.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Claim Settlement

There are a few deduction claims that have been settled but they are still showing up in the Open item listing form in Customer Account tab in Collection form . How to remove them from this form?
 

Solution

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