Create Accounting Ends in Error : An internal error has occurred in the program xla_accounting_engine_pkg.PostAccountingEngine. ORA-08102: index key not found (Doc ID 2303738.1)

Last updated on SEPTEMBER 02, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

AR Create Accounting completed with below error in logs.

Error:
An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_accounting_engine_pkg.PostAccountingEngine. ORA-08102: index key not found, obj# 5494512, file 1014, block 939393 (2).
An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_accounting_engine_pkg.PostAccountingEngine. ORA-08102: index key not found, obj# 5494512, file 1014, b


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

  1. Responsibility: Receivables Manager
  2. Navigation: View > Requests > Submit a New Request
  3. Run the Create Accounting program
  4. Wait for the same to complete and review the logs.

Changes

 

Cause

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