ERROR: Message not found. Application PER, Message Name: ORA-20001: You cannot delete approver HR People: ., 'XXXXX' ORA-06512: at "APPS.AME_EYNAMIC_APPROVAL_PKG", line 184 ORA-06512: at line 1 (Doc ID 2303911.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Approvals - Req, PO

Getting Error message when deleting the adhoc approver who is added twice 

ERROR
Message not found. Application PER, Message Name: ORA-20001: You cannot delete approver HR People: ., 'XXXXX'  ORA-06512: at "APPS.AME_EYNAMIC_APPROVAL_PKG", line 184 ORA-06512: at line 1

STEPS
The issue can be reproduced at will with the following steps:
Case 1:
1. Login to po responsibility'BWC'orders
2. create/update standard purchase order
3. click on "approval options" button
4. add the approvers.
a. add FYI approver and then
b. add approver
5. Delete the FYI approver or approver from the approvers list using delete button.
You can see the below error on page.
Error:
Message not found. Application PER, Message Name: ORA-20001: You cannot delete approver HR People: ., 'XXX' as the following approvers are attached to it: HR People ., 'XXX'  ORA-06512: at "APPS.AME_EYNAMIC_APPROVAL_PKG", line 184 ORA-06512: at line 1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms