Error While Accessing The iSupplier Portal Responsibility - The set-up for the current user allows access beyond a single supplier hierarchy or its sites or contacts. (Doc ID 2304093.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Other Issues

When attempting to access the iSupplier Portal Full Access responsibility,
the following error occurs.

ERROR
-----------------------
The set-up for the current user allows access beyond a single supplier hierarchy or its sites or contacts. Please contact the system administrator to correct the definition of current user set-up.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application using Supplier user
2. Click on iSupplier Portal Full Access responsibility
3. Received the above error.

Issue is with only the Supplier users created in earlier release 12.1.3. Also while accessing other responsibilities page is getting redirected to login screen.

Changes

 Upgraded from 12.1.3 to 12.2.6

Cause

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