R12:AP:Status Coming 'Not Entered' For Payment Voucher Number When Re-issuing A Check Or A Wire Payment (Doc ID 2304134.1)

Last updated on DECEMBER 07, 2020

Applies to:

Symptoms

On : 12.1.1 version, Pmt PayReports PBatch & Prepay

ACTUAL BEHAVIOR
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Status coming 'Not Entered' for payment voucher number in Payment Audit by Voucher Number (XML) when re-issuing a check or a wire payment

EXPECTED BEHAVIOR
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Expect the payment voucher number display normally in Payment Audit by Voucher Number (XML)

STEPS
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The issue can be reproduced at will with the following steps:
1. Login Payables
2. Navigate to Payment workbench
3. Query the payment number 1004
4. Reissue it.
5. Then run report ''Payment Audit by Voucher Number (XML)'

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get correct audit report.

Changes

Cause

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