My Oracle Support Banner

Error while Renewing a Contract 'INVALID VALUE FOR THE COLUMN CHR_ID_REFERRED' (Doc ID 2304636.1)

Last updated on AUGUST 10, 2021

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Unable to Renew contracts manually, getting below error while renewing

Error
Invalid value for the column chr_id_referred.(COL_NAME=cle_id_referred)(COL_NAME=isa_agreement_id)

Steps
1. Navigate to Service Contracts Manager responsibility.
2. Query for any existing contract.
3. Right click and renew, receive indicated error message.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.