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Performance Issue In Prospective Supplier Review Page In SLM (Doc ID 2305159.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Supplier Lifecycle Management - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 and Release 12.2.3 through 12.2.7, Supplier Profile Management

ACTUAL BEHAVIOR
Performance problem (3 - 5) Minutes navigating from the Prospective Supplier Registrations page,
to the New Supplier Request page.

EXPECTED BEHAVIOR
User do Not expect to have to wait (3- 5) minutes for the pages to change.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Supplier Management Administrator
3. Navigation: Supplier Home ->> Find "Prospective Supplier Registrations" ->>
    Hyperlink right side of page.
4. Click: "Prospective Supplier Registrations" ->> Locate any "Pending Approval" Supplier ->>
5. Click: "Review" iCon ->> Process takes 3 - 5 Minutes to go the New Supplier Request page.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users have to wait (3 - 5) Minutes to get to the New Supplier Request Page to Approve or Reject New Suppliers.

Cause

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In this Document
Symptoms
Cause
Solution
References


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