Error When Deactivating a Collector - Employee Name Or Group Is Required For Creating A Collector
(Doc ID 2305262.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Advanced Collections - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
When trying to deactivate a collector, the following error occurs when there is no employee assigned.
Employee name or Group name is required for creating a collector
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Setup -> Collections -> Collectors
- Uncheck the 'Active' check box for a collector that has no employee assigned.
Cause
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