Duplicate Item Listed In Quick Sales Order Form (Doc ID 2305326.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
In Quick Sales Order form, when click in the list of values for the item there are multiple occurrences of same item,
This happens with RMAs. This does not happen in the Sales Orders form.

EXPECTED BEHAVIOR
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Have each item only one time in the List of Values.

STEPS
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The issue can be reproduced at will with the following steps:
1. NAV> Quick Sales Orders
2. Go to Item field
3. Click in List of values
4. Enter first 3 characters of the item
5. See multiple lines with same item.

Changes

 

Cause

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