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Cancelling Order Line Still Errors With A Mandatory constraint to generate unique record in ZX_LINES_DET_FACTORS is violated with error code ORA-00001 After Applying Patch 23283259:R12.ONT.C (Doc ID 2305480.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Order Management - Version 12.2 to 12.2.6 [Release 12.2]
Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Applied Patch 23283259:R12.ONT.C to resolve the following error that occurs when attempting to cancel an order Line, but the error is still being raised:


ERROR

A Mandatory constraint to generate unique record in ZX_LINES_DET_FACTORS is violated with error code ORA-00001



STEPS

The issue can be reproduced , for this Order ,at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Sales Order
3. Query for Order to be cancelled , Actions > Cancel

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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