Field #FROM_ROLE In The Package - HXC_APPROVAL_WF_HELPER Takes an Unexpected Value of format UMX|UMX_PROXY Instead of User name

(Doc ID 2305538.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 Release version, Timecard Approval

ACTUAL BEHAVIOR
---------------
The field #FROM_ROLE take the value from 'TC_FROM_ROLE' in the package - HXC_APPROVAL_WF_HELPER.prepare_notification, in format UMX|UMX_PROXY_2E90B11D6D521E0BE053114A660AEFA4

The notification should return the value of the field FROM_ROLE as name of the user.


STEPS TO REPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. Approve timecard
2. Workflow is stopped by data received from notification flow


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms