Error During Rebook Activation when Adding an Asset that Falls into the Insurance Exclusion (Doc ID 2305787.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Insurance Modules

BEHAVIOR
---------------
If a contract has an active FPI and it becomes eligible for exclusion in
between contract term, the rebook (for asset cost change) cannot be completed
and indicates that the contract cannot be activated due to an exclusion.

ERROR
-----------------------
Contract is excluded because of Insurance Restriction: (Country Code: US, Asset Category: 01200.0120001.0120000005.-)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a contract
2. Run Auto insurance Program to create and activate LEASE_INSURANCE policy
effective from contract start date.
3. Create an exclusion. This could be vendor or program or asset category
exclusion.
4. Rebook a contract effective from contract start date and update asset
cost. Try to activate the rebook copy and the exception will be shown
contract activation page.

Changes

 

Cause

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