GST:Auto Invoice Import program is failing with error for Post Billing Customer Acceptance

(Doc ID 2306059.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.


Reported Issue
Auto Invoice import program for Post Billing Customer Acceptance is failing with an error.

Error message:-
Encountered an error in JAI.PLSQL.JAI_TAX_PROCESSING_PKG.IMPORT_DOCUMENT_WITH_TAX Encountered an error in JAI_AR_TAX_DET_PKG.determine_importing_ar_tax. Encountered an error in JAI_AR_TAX_DET_PKG.get_advrcpt_credit_amount. Encountered an error in JAI_TAX_ACCOUNTING_PKG.get_accounting_ar. No Revenue or Receivable Accounting.

Steps for replication :-
1. Raise a sales order and ensure that Post billing customer acceptance setup is performed.
2. On running Auto Invoice Import program , this is failing with error .

Business criticality
Due to this issue as the Auto invoices are failing , they are unable to import the AR transactions .


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms