Reversing Receipts in the Receipt Workbench Gives Error "AR_APP_ACCT_MANDATORY"

(Doc ID 2306687.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When user tries to reverse a receipt, the following error occurs, immediately after clicking on button "Reverse...1"


AR_APP_ACCT_MANDATORY


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Receipts > Receipts

  1. Query Receipt with the issue
  2. Click on "Reverse...1" button

 

Cause

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