Workflow Processes for Document of Record Functionality in Self-Service Do Not Complete (Doc ID 2306709.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

Workflow processes for the Document of Record functionality in Self-Service are not getting marked as completed once all functions and processes within them have been completed.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Begin with the Manager Self Service Responsibility
2. Navigate to Documents of Record
3. Select action for an employee
4. Click create "Document of Record" button
5. Complete new record details
6. Click Next
7. Submit
8. Check workflow process

Cause

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