Error Raised While Performing 2nd Search In LOV While Adding Party Relationships (Doc ID 2306862.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Relationships

Error raised while performing 2nd search in LOV while adding party relationships

When trying to add new party relations between 2 customers an error pops up while searching the customer from the LOV.



ERROR
-----------------------

You have encountered an unexpected error. Please contact the System Administrator for assistance.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a new relationship
2. Search for the second customer to add the relationship
3. An unexpected error happens

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create relationship between customers.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms