Billing History Pages and Usage Counter Reading Pages/Regions Missing in Contract Search Page

(Doc ID 2306882.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Contracts Billing/Termination

ACTUAL BEHAVIOR
---------------
Billing History Pages and Usage Counter Reading Pages/Regions missing in Contract Search Page. It was previously visible in 12.1.X.
 

EXPECTED BEHAVIOR
-----------------------
Billing History Pages and Usage Counter Reading Pages/Regions should be present as in 12.1.X environment.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager responsibility
2. Contracts Administrator --> Contract Search
3. Search for the contract.
4.Click on Line Summary
5.Click on line number hyperlink
6.Covered level and billing schedule details are present but not able to view Billing History Pages and Usage Counter Reading Pages/Regions



Changes

 

Cause

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